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Preston Smiles

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Phone(03) 9470 2904
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Your First Dental Visit

Your First Dental Visit and What to Expect

Going to the dentist can be an overwhelming experience. Not knowing what to expect at this visit can add to your own anxiety and dental fear.

To be prepared for the appointment, we generally recommend something light before so you don’t feel too lightheaded coming into the the appointment. If you have questions, write them down on a list so that we can go through your concerns. You may want to bring your favourite earphones/headphones with a favourite playlist or podcast.

During our routine patient examination, we will discuss your medical and dental history; then recline the dental chair to a horizontal position or till comfortable. We will then check your teeth and probe your gums to assess their health. This can be sensitive but short lived. Our duty of care is to take radiographs if you have not had ones done in the past 2 years; however, you can respectfully decline. This is totally fine, just it means our diagnosis is limited to what we can visually see and we must legally offer the need to take xrays. For certain teeth, we may tap, prod, scratch them or we may put a cold ice stick to assess the tooth’s condition. These are normal procedures to assess the tooth correctly.

During the routine clean, we generally use a machine that vibrates; these vibrations assist in getting hard to remove tartar or plaque buildup off a tooth. The noise can be uncomfortable, so headphones or earphones or earplugs work well to distract. During this appointment; these may be transient periods of discomfort especially if it’s been a while since you were last seen. Some patients prefer us to apply topical, others may want a local anaesthetic before starting. At any time during this procedure you wish to take a break, usually a hand up will be enough indication. A polish of the teeth and application of fluoride gel usually finishes off the routine clean.

Post-treatment, we generally will educate on proper gum and tooth care. We might recommend or demonstrate brushing or flossing techniques. We will also educate you on your current condition of your teeth and gums, advise you of our findings and determine best course of treatment moving forward. Setting a precedent for dental appointments helps to become accustomed to a proper oral care routine.

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Bupa Platinum ProviderPlatinum Provider
Medibank Advantage ProviderAdvantage Provider

Payment Plans & Early Superannuation Release available

Preston Smiles Dental Clinic
Preston Smiles Dental Clinic
4.7
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Li Yifan
Li Yifan
07:25 15 Dec 18
Our experience with Dr Tim and his team was absolutely fantastic. Our family had a fair amount of work done and would highly recommend Preston Smiles to people who need a patient and experienced dentist to themselves and children especially. We trust them because they always gave us good advice to fix and protect teeth and the prices are definitely reasonable.
PinShie Quah
PinShie Quah
11:38 14 Dec 18
Mom had long-standing problems with her teeth which worsened over the past few years. After hearing good things about Dr Chiu at Preston Smiles from friends, I decided to book mom in for a consultation. Dr Chiu was thorough in finding the root cause of mom's discomfort, and was very patient at explaining things to mom in Cantonese. Other than his excellent scientific knowledge, I was also impressed by his effort in providing cost-effective treatment options. It took us two visits to restore mom's teeth, but mom has never complained about her teeth after that.
Matthew Bouwman
Matthew Bouwman
10:58 29 Nov 18
Dr Chiu (pronounced 'chew', and who tolerates the inevitable jokes with good humour) is my idea of the perfect dentist. He is extremely knowledgeable and takes the time to explain why I need work done and how to prevent problems in future. That leaves me best able to look after my teeth. In fact, now I think back on it, since my initial treatments to correct some longstanding issues, I've followed his advice and haven't needed anything but a routine scale and clean since. Speaks for itself, really. He is passionate and patient with his work to the point of fussiness, which for someone who pokes around in your mouth with sharp implements, is the right attitude to have. The clinic is well maintained and has a comforting atmosphere, and the reception staff are always friendly and accommodating.
David Wong
David Wong
05:09 28 Nov 18
Excellent experience. Dr Chiu is one of the most professional dentist I have ever had. He is willing to spend time to discuss my tooth treatment and patiently answer any questions I had with the dental procedures. The information he provided allowed me to make informed decisions unlike other dentists who would just tell me what I need (without telling me the consequences of the procedures). Definitely would recommend Dr Chiu to everyone.
Eric Chai
Eric Chai
04:49 28 Nov 18
Dr Chiu is one of the best dentists i ever had. Very professional and very patient. He explained the procedures in a very detailed way to ensure i fully understand what is going to happen during the session. I highly recommend him to everyone.
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Preston Smiles

We listen to your needs and provide virtually pain free dentistry.
We provide the highest quality material and strive to achieve the best outcome for you.

Opening Hours:

Monday-Thursday:9 AM to 6 PM

Friday:9 AM to 8 PM

Saturday:9 AM to 4 PM

After hour appointments available

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  • General Dentistry
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Contact Us

  • (03) 9470 2904

    or

    (03) 9470 3307

  • 326 High Street, Preston, VIC, 3072

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  • Preferred Providers

    Medibank Bupa HCF NIB CBHS

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